Contact Us

Please note our office hours are 8:30 a.m. – 9:00 p.m.

                                                       Check-in Requirements

Pineapple Park is a traveler's hostel. Guests must present a valid form of ID and proof of arrival to the island and departure from the island. If you do not have proof of onward travel from the island you may not stay.

                                                        Cancellation Policy

We have a 48 hour cancellation policy.  This means that if you cancel previous to this you'll still be charged for the first night (this includes no shows). 

                                                    Group Cancellation Policy

Group bookings require a 50% non-refundable deposit upon booking. In the case of cancellation, we require 30 days notice for group bookings. 

                                                   Special Cancellation Policy

For reservations during busy seasons like Ironman World Championship, Thanksgiving week, Christmas and New Year week, reservations are not refundable. Private rooms are subject to a 7 night minimum from October 1-14 for the Ironman World Championship.

                                                               Additional Fees

Single night cleaning fee - $9.43 for dormitory and $23.62 for private rooms. Luggage storage - $23.62 for a half day. Late check-in - $23.62 after 9pm. Please text (808) 443-8834 to inform us of a late check-in.

                                                             Age restriction

We accept guests 18-65 years of age. We do not allow children.