Contact Us

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Late check in?

It is possible to walk in until 9:30 PM to get an accommodation (depending on the availability).

If you have a delay from the airline, please inform us trough the email or call and don't forgot to mention :

- time of arrival and booking confirmation number.

By email

Or phone (808) 323-2224

Then we can organised your arrival the best as possible and let you know the details you need.

Pineapple Park Kona Hostel

Pineapple Park Hostel, 81-6363 Mamalahoa Hwy, Kealakekua, Hawaii 96750, United States

(808) 323-2224 or (877) 800 3877


Reception is open from 8:30 am to 9:00 pm

Public transportation to get to the hostel :

Uber, Lyft and taxi are available at Kailua Kona airport  to Pineapple Park Kona Hostel


 Please note our office hours are 8:30 a.m. – 9:00 p.m. If your flight lands later than this we can still accommodate you but a notification is need by the time of your booking to make sure.

                                                        Cancellation Policy

We have a 48 hour cancellation policy.  This mean that if you cancel  previous to this you'll still be charged for the first night (this includes no shows). 

                                                   Special Cancellation Policy

 For the bookings during high season events with a high demand like Ironman World Championship Week (from the 6 of October to the 14 of October), Thanksgiving week (from the 24 of November to 30 of November), Christmas and New Year week (from the 22 of December to the 5 of January) the cancelled reservations are not refundable. 

                                                               Cleaning fees

We do charge guests who stay only one night, $7 form dormitory and $14 for the private rooms.